Answers to your top questions.
Find clear, concise answers about our web design and web development services, custom graphic design, and fulfillment systems. If you need more details, our team is here to help.
What services do you offer?
We provide graphic design, website design and development services, and fulfillment solutions for businesses. Our team handles projects from concept to delivery.
How do I start a project?
Contact us with your project details. We’ll review your needs, provide a quote, and guide you through the next steps.
What is your typical turnaround time?
Turnaround times vary by project scope. Contact jamn and we can discuss what will work best for you.
Can you handle large or ongoing work?
Yes, we support both one-time and recurring work. Our systems and processes are designed for scalability and reliability.
I’m not sure what I need. Can you help me figure it out?
Totally. Most of our clients come to us mid-chaos — a half-finished website, clunky branding, or a tech stack that doesn’t stack up. We start with a free discovery call to talk it all through, then recommend a plan that makes sense for where you are now (and where you’re headed).
Do you work with really small teams or solo businesses?
Yes! We love working with solo entrepreneurs, 2–5 person teams, and small-but-mighty operations. Whether you’re in early growth mode or scaling fast, we meet you where you are and help get things running smoother.
Can I hire you just for graphic design?
Absolutely. Need a brochure, social media templates, a PowerPoint deck, or even an event banner? jamn offers standalone graphic design support for both digital and print — you don’t need a full website build to work with us.
What platforms do you build websites on?
We mostly work in WordPress depending on what’s right for your business. But we can also build static and dynamic sites as well. We’ll recommend the best platform for your needs — not just the trendiest one.
Do you offer monthly support or retainers?
Yes — many clients stick with us for ongoing design updates, website maintenance, and tech support. If you want a reliable partner instead of chasing freelancers every time something breaks, we’ve got you covered with flexible monthly plans.
How long will it take?
Smaller projects can be turned around in a shorter amount of time. Full website builds or brand systems usually take a couple months depending on scope. We’ll always give you a timeline before we start — and we stick to it.
Will I be able to manage my website after it’s built?
Yep. We’ll train you on how to update your site and tools — and we’ll stick around if you want backup. We don’t believe in holding your site hostage.
Do you offer copywriting or content help?
We can help shape your messaging and content structure, especially during the design phase. For full-scale copywriting or brand voice work, we can collaborate as needed.
Still have a question?
If you have any other queries, feel free to reach out to us. We’re here to help!